FAQ

Frequently asked questions

What is in The Cozy Set?

One pair of Cloud Slides and one pair of Cozy Socks, in your selected available colours and slide size.

How do I choose a Cloud Slide size?

Our slides use EU sizing. Please check our size guide before placing your order. If you are between sizes, choosing the larger size may be more comfortable.

What are the slides made from?

Lightweight cushioned EVA. The slides are water-friendly and easy to wipe clean.

Where do you ship?

We currently ship to Canada and the United States. Delivery charges are shown at checkout in CAD. Shipping depends on the items and destination and is calculated at checkout. Eligible orders of CAD $69 or more qualify for free standard shipping.

How long will delivery take?

We generally prepare orders within 1–3 business days. Some products ship from overseas fulfillment partners; the transit time varies by location and route. If you need an estimate for your destination before ordering, email us at wildquiet.shop@gmail.com.

Can I return my order?

We accept eligible return requests within 30 days of delivery. Items must be unused and unworn; Cloud Slides can be tried on indoors. For full details, see Returns & refunds.

How do I contact you?

Email wildquiet.shop@gmail.com or use our contact page.