Privacy policy

Last updated: October 16, 2026

1. Introduction

Wild.Quiet operates the online store available at https://wildquiet.shop.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, place an order or contact us.

Our online store is powered by Shopify.

2. Information We Collect

Depending on how you interact with our store, we may collect:

- Contact information: Your name, email address, telephone number, billing address and delivery address.

- Order information: Products purchased, selected sizes and colours, transaction details, shipping information and order history.

- Payment information: Information necessary to process your purchase, handled through Shopify and the applicable payment service providers.

- Technical information: IP address, browser type, device information, cookies and website usage data.

- Customer communications: Messages, inquiries and requests you send to our support team.

3. How We Use Your Information

We use personal information to:

- Process and fulfill orders.

- Arrange payment, shipping and delivery.

- Provide customer service and manage returns.

- Send transactional notifications and order updates.

- Maintain website security and prevent fraud.

- Understand and improve our online store.

- Send promotional communications where permitted by law and your preferences.

- Comply with applicable legal obligations.

4. Sharing Information With Service Providers

We may share information necessary to operate our store with trusted service providers, including:

- Shopify, our e-commerce platform.

- Payment processing providers.

- CJdropshipping and other fulfillment partners involved in preparing orders.

- Shipping carriers and logistics providers.

- Website analytics, technology and marketing service providers, where applicable.

We may also disclose information where required by applicable law.

Service providers receive information relevant to the services they perform.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for essential shopping functions, security, analytics and, where enabled, advertising.

You may manage certain tracking preferences through the privacy controls available on our website and through your browser settings.

Where required by law, we request appropriate consent before using non-essential tracking technologies.

6. Data Storage and International Transfers

Our store uses Shopify and third-party service providers that may process or store information outside Québec or Canada.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with relevant privacy obligations.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal compliance and recordkeeping.

We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, disclosure or misuse.

8. Your Privacy Rights

Depending on the laws that apply to you, you may have rights to access, correct or request deletion of your personal information, withdraw certain consents, or object to certain uses or disclosures.

To submit a privacy request, contact us using the email below.

We will review and respond to requests in accordance with applicable law.

9. Privacy Contact

Privacy Officer — Wild.Quiet

Email: wildquiet.shop@gmail.com

Website: https://wildquiet.shop

You may use this contact to ask questions, exercise your privacy rights or submit a privacy-related complaint.

10. Changes to This Policy

We may update this Privacy Policy when our business practices, services or legal obligations change.

Updates will be posted on this page with a revised effective date. We will provide additional notice where required by law.